Return Policy

Return Policy

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  • We guarantee 100% satisfaction. If you are not happy with your purchase, we will be happy to accept a return or exchange except on cut goods and custom orders.
  • All custom orders are not refundable; all cut fabric and trimming are not refundable.
  • To insure full credit for your returns, please check your order immediately upon receipt . We will accept returns on items within 20 days from date of shipment.
  • All items returned must be in original condition.   Items returned in non-sellable condition will be shipped to sender, and no refund will be given.
  • All final sale items cannot be returned.
  • All items purchased with promotional or coupon codes are considered final sale items.
  • Items returned without the original packaging are not returnable.
  • All returns must be pre-authorized. An authorization code (RMA#) may be obtained by emailing us at info@zarinfabrics.com please use "RMA Request" in the subject line.  
  • Please allow 2-3 business days for the RMA# number to be issued to you via e-mail.
  • Merchandise returned without pre-authorization will be refused.
  • Please be advised that a re-stocking fee will be applied to all refused shipments. The fee is $10 per package plus the return shipping costs.
  • All returns should be sent to:

    Zarin Fabrics - Returns
    314 Grand Street
    New York, New York 10002
    RMA#:
  • The RMA# must be indicated on the outside of the shipped package.
  • Freight must be prepaid and the merchandise must be in its original packaging. No freight charges are refundable for any reason other than a shipping error on our part.
  • Our Customer Service department will acknowledge receipt of your return item via e-mail and will make every effort to ship your replacement item within two business days.   For standard shipping you should receive your order within 5-10 business days.
  • Please note that you will be charged shipping fees for the replacement item.
  • Free shipping for orders over $250.00 is only applied if the item(s) is not returned. Shipping charges will be deducted from the refund if the item(s) is (are) returned.
  • Returns can be made in person, please be sure to have a copy of your online order, the RMA # you were assigned and the credit card used to make the purchase.  
  • Please do not send items back to the manufacturer unless instructed to do so.

    Thank you for shopping at ZarinFabrics.com.

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